Dear Parents & Members,
We hope this message finds you well. We wanted to provide you with a friendly reminder that our much-anticipated transition to PLAI, our new digital solution for our cricket program, is just around the corner. In just over three weeks, we will officially go live on the PLAI app, bringing a new level of convenience and engagement to our program.
As we mentioned in our previous communication, PLAI is a cutting-edge mobile application designed to enhance the overall experience for both players and parents. We believe this transition will greatly benefit our cricket community, and we are excited to embark on this digital journey with you.
To ensure a smooth launch and to help you prepare for the transition, we would like to share some important information:
Downloading the App: Attached to this email are detailed instructions on how todownload the PLAI app on your mobile devices. The instructions include step-by-step guidance and any necessary download links. Please keep an eye on your email inbox through the coming weeks and commence the process of app installation.
Account Setup: Once the app is downloaded, you will need to set up your account. We have taken measures to make this process as user-friendly as possible, and the video attached provides you with clear instructions to ensure a hassle-free setup. Please ensure that you complete this step promptly to fully participate in the PLAI experience.
Tutorial and Support:We understand that adapting to a new platform can sometimes be overwhelming. Rest assured that we are here to support you every step of the way. PLAI offers a user-friendly interface, and has provided the attached tutorial to help you familiarise yourself with its features and functionality. Additionally, our support team will be available to answer any questions you may have and assist you during the onboarding process.
Data Privacy and Security:We understand the importance of data privacy and have taken the necessary measures to protect your information. PLAI adheres to strict data protection protocols, and your personal information will be handled securely. We will also provide you with aprivacy policyandterms of servicefor your reference.
We are thrilled to embark on this new chapter together and believe that PLAI will transform the way we run our cricket program. The app's features, including streamlined communication, enhanced scheduling, smoother transacting, and community engagement, will undoubtedly contribute to a more seamless and enriching experience for everyone involved.
Thank you for your continued enthusiasm and support throughout this transition. We truly appreciate your participation in our cricket program and look forward to sharing this exciting new digital journey with you.
If you have any questions or concerns leading up to the launch, please do not hesitate to reach out to us. We are here to assist you and ensure a smooth transition.
Warm regards,
LUKE JONES
SENIOR CRICKET COACH
lukejones@hkcc.org